The Jiobit iOS app offers parents and caregivers an intuitive way to track children, pets, and loved ones using their iPhone. If you’re using an Apple device and need assistance with installation, usage, or resolving bugs, this Jiobit iOS app support guide covers everything you need to know. Whether the app isn’t working, notifications aren’t showing, or you’re having trouble with permissions, we’ll walk you through the solutions.
Getting Started with the Jiobit iOS App
- Download from the App Store
- Open the App Store on your iPhone
- Search for “Jiobit Smart Tag”
- Tap Get to install
- Create or Log into Your Account
- Launch the app and follow prompts to create an account or sign in
- Enable Permissions
The Jiobit app requires several permissions to function properly:- Bluetooth: For proximity-based tracking
- Location Services: Set to Always Allow with Precise Location
- Notifications: For alerts about arrivals, departures, and battery
- Pair Your Jiobit Device
- Charge the device fully
- Open the app and tap Set Up New Device
- Follow the on-screen instructions to pair your Jiobit with Bluetooth
Common iOS App Issues and Fixes
Issue 1: App Won’t Open or Crashes
- Restart your iPhone
- Update the app via the App Store
- Uninstall and reinstall the app if the issue continues
Issue 2: Location Not Updating
- Go to Settings > Jiobit > Location and enable Always
- Toggle ON Precise Location
- Make sure Wi-Fi and Bluetooth are turned on
Issue 3: Notifications Not Showing
- Check Settings > Notifications > Jiobit
- Ensure Allow Notifications is toggled ON
- Enable all alert types (Lock Screen, Banners, etc.)
Issue 4: Bluetooth Pairing Fails
- Restart both your iPhone and Jiobit device
- Forget other Bluetooth devices that might interfere
- Keep Jiobit close (within 5 feet) during pairing
Supported iOS Devices and Requirements
To run the Jiobit app smoothly, make sure you’re using:
- iOS 14.0 or later
- Compatible with iPhone 6s or newer
- Up-to-date with the latest system software
When to Contact Jiobit iOS Support
If problems persist beyond basic troubleshooting:
- Open the Jiobit app → Tap Menu > Help > Contact Support
Provide the following:
- Your Jiobit account email
- iPhone model and iOS version
- Detailed description or screenshots of the issue
Tips for Best Jiobit Experience on iPhone
- Keep Background App Refresh enabled
- Don’t restrict the app with Low Power Mode or Screen Time limits
- Enable Find My iPhone as a backup location tool
- Charge your Jiobit and iPhone regularly
- Reboot your phone weekly to clear memory and refresh connections
Final Thoughts
Using the Jiobit app on iOS is usually seamless, but occasional issues can affect tracking, notifications, or pairing. Whether you’re just setting up or encountering a bug, this guide provides the support you need to keep your Jiobit working reliably on iPhone. And if all else fails, Jiobit’s support team is always ready to help.