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The Jiobit GPS app for Android gives you access to real-time tracking, notifications, and safety features directly from your smartphone. However, if you’re facing issues such as crashing, syncing errors, or Bluetooth pairing problems, this comprehensive Jiobit Android app support guide will walk you through all the essential troubleshooting steps.

Setting Up the Jiobit Android App

  1. Download the App from Google Play
    • Open the Google Play Store
    • Search for “Jiobit Smart Tag”
    • Tap Install and open the app
  2. Create or Log in to Your Jiobit Account
    • Follow the on-screen steps to register or sign in
    • Grant all required permissions during setup
  3. Pair Your Jiobit Device via Bluetooth
    • Ensure Bluetooth is ON
    • Place the Jiobit close to your phone
    • Follow the pairing prompts in the app
  4. Enable Location Permissions
    • Go to Settings > Apps > Jiobit > Permissions
    • Enable Location (set to “Allow all the time”)
    • Also enable Bluetooth, Notifications, and Storage

Common Jiobit Android App Issues and Fixes

1. Jiobit App Not Opening or Crashing

  • Force close the app:
    Go to Settings > Apps > Jiobit > Force Stop
  • Clear cache and data:
    Go to Storage > Clear Cache
  • Restart your phone and try again
  • If it still crashes, uninstall and reinstall the app

2. Jiobit Not Showing Live Location

  • Check Location permission is set to “Allow all the time”
  • Ensure Google Location Accuracy is turned on
  • Keep Wi-Fi, Bluetooth, and Mobile Data enabled

3. Bluetooth Pairing Fails

  • Restart your phone and Jiobit device
  • Forget unused Bluetooth devices from your settings
  • Keep Jiobit and phone within close range (within 5 feet)

4. Notifications Not Working

  • Go to Settings > Notifications > Jiobit
  • Make sure notifications are enabled for all alert types
  • Disable battery-saving modes or restrictions for the Jiobit app

5. Jiobit App Syncing Problems

  • Ensure the app is updated via the Play Store
  • Turn OFF any battery optimization settings:
    Go to Settings > Battery > Battery Optimization > Jiobit > Don’t optimize
  • Make sure the Jiobit is connected to Wi-Fi or mobile data

Minimum Requirements for Jiobit Android App

  • Android version 8.0 (Oreo) or higher
  • Minimum 2 GB RAM
  • Bluetooth 4.0 or higher
  • Strong Wi-Fi or LTE/5G signal for setup and syncing

When to Contact Jiobit Support

If none of the above steps resolve your issue:

  • Open the Jiobit app → Tap Menu > Help > Contact Support

Include:

  • Your Jiobit account email
  • Phone make and model
  • Android OS version
  • A description of your issue and any screenshots

Tips to Keep Jiobit App Working Smoothly on Android

  • Keep your Jiobit app updated
  • Avoid using battery saver modes
  • Restart your phone weekly
  • Maintain a strong network connection
  • Enable Background Data and Auto-Sync

Final Thoughts

If you’re using Jiobit with an Android device and experiencing issues, this support guide should help you resolve most problems quickly. From crashes and pairing issues to notification fixes, Android users can get the Jiobit app working reliably with the right steps. And for anything else, Jiobit’s support team is just a message away.

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