The Jiobit GPS tracker app is essential for tracking and managing your device. But when the Jiobit app is not opening, it disrupts real-time updates and safe zone alerts—leaving you without key information about your child, pet, or loved one. Whether the app crashes immediately or stays stuck on the loading screen, this guide will help you fix the issue and restore access.

Common Symptoms When Jiobit App Won’t Open

• The app crashes immediately after tapping it
• Jiobit app is stuck on the splash or loading screen
• “Jiobit keeps stopping” error on Android
• App opens, then closes without warning
• You see a blank white or black screen

Why the Jiobit App May Not Open

1. Outdated app version
2. Device software conflicts (iOS or Android OS not compatible)
3. Corrupt cache or data
4. Lack of permissions (e.g. storage, Bluetooth, or location)
5. Insufficient phone storage or RAM
6. Background apps interfering with performance

How to Fix Jiobit App Not Opening

1. Force Close and Restart the App

• Android:
  Go to Settings > Apps > Jiobit > Force Stop
• iPhone:
  Swipe up on the Jiobit app in the app switcher to close it
• Reopen the app from your home screen

2. Restart Your Device

• Power off your Android or iPhone
• Wait 30 seconds, then restart
• Reopen the Jiobit app

3. Update the Jiobit App

• Go to the App Store (iOS) or Google Play Store (Android)
• Search Jiobit Smart Tag
• Tap Update if one is available
• App updates often fix bugs that cause startup crashes

4. Clear Cache and Data (Android Only)

• Go to Settings > Apps > Jiobit > Storage
• Tap Clear Cache
• If that doesn’t work, also tap Clear Data (you’ll need to log in again)

5. Reinstall the App

• Uninstall the Jiobit app from your device
• Restart your phone
• Reinstall the app from the Play Store or App Store
• Sign in and try accessing your tracker again

6. Free Up Storage Space

• Ensure your phone has at least 1–2 GB of free space
• Delete unused apps, photos, or videos
• Apps may crash if there’s not enough memory or storage available

7. Check App Permissions

• Go to Settings > Apps > Jiobit > Permissions
• Ensure access is granted for:
  • Location
  • Bluetooth
  • Notifications
  • Storage (Android)

Still Not Working? Contact Jiobit Support

If the app still won’t open after these steps:

• In-App (if accessible): Tap Help > Contact Support

Provide:

• Your Jiobit account email
• The model of your phone (e.g., iPhone 12, Samsung S21)
• Your phone’s OS version
• A screenshot or video of the issue (if possible)

Tips to Avoid Jiobit App Issues in the Future

• Always use the latest version of the app
• Restart your phone weekly for smoother performance
• Avoid running too many apps in the background
• Keep your phone’s software up to date
• Enable auto-updates for the Jiobit app

Final Thoughts

If your Jiobit app is not opening, it can feel frustrating—especially when you rely on it for peace of mind. Thankfully, most startup issues are minor and can be resolved with app updates, restarts, or a reinstall. Use this guide to restore full access, and reach out to Jiobit support if needed. Your GPS tracker—and your safety alerts—will be back in action in no time.