The Jiobit GPS tracker is a compact, powerful tool for tracking children, pets, and elderly loved ones. But getting started for the first time can be confusing if you’re new to smart tracking devices. If you’re looking for Jiobit setup help, this article will guide you through the process clearly—whether you’re activating the device, pairing it to your phone, or connecting to a network.

What You Need Before Starting

To set up your Jiobit device, make sure you have:

• A fully charged Jiobit tracker
• A smartphone with the Jiobit app installed (iOS or Android)
• An active Wi-Fi or cellular data connection
• Bluetooth and Location Services turned on
• A Jiobit account (created during the app setup)

Step-by-Step Jiobit Setup Guide

1. Download and Install the Jiobit App

• Visit the App Store (iPhone) or Google Play Store (Android)
• Search for “Jiobit Smart Tag” and install the app
• Open the app and sign up for an account using your email and password

2. Charge Your Jiobit Tracker

• Place the Jiobit on its original charging dock
• Make sure the LED light turns on (white or blue)
• Allow the device to charge for at least 30–60 minutes before setup

3. Start the Setup Process in the App

• Open the Jiobit app and tap “Set Up New Device”
• Follow the on-screen instructions
• The app will prompt you to pair via Bluetooth

4. Enable Permissions

• Allow the app to access Bluetooth, Location, and Notifications
• iPhone: Enable Precise Location
• Android: Set permissions to “Allow all the time”

5. Pair the Jiobit Device

• The app will search for nearby devices
• Place your phone within 5–10 feet of the Jiobit
• Select your device when it appears and complete the pairing process

6. Connect to Wi-Fi (Optional)

• If prompted, connect your Jiobit to a trusted Wi-Fi network
• Helps improve location accuracy indoors
• You can skip this step and rely on cellular + Bluetooth if preferred

7. Assign the Device to a Person

• Name your device for easy identification (e.g., “Ella’s Tracker” or “Dog Tracker”)
• You can add multiple Jiobits to one account later if needed

Common Jiobit Setup Issues and Fixes

Problem: Jiobit Not Found During Pairing

• Make sure Bluetooth is ON
• Keep your phone close to the device
• Restart both the phone and Jiobit, then try again

Problem: Setup Stuck on Loading

• Force close the app and reopen
• Check your internet connection
• Clear cache (Android) or restart the phone

Problem: App Crashing or Unresponsive

• Update the Jiobit app from the app store
• Restart your device
• Uninstall and reinstall the app if necessary

Where to Get More Jiobit Setup Help

If setup still fails, you can contact Jiobit support:

• In-App Help: Tap Menu > Help > Contact Support

Include:

• Your account email
• Device serial number
• A brief description of the issue
• Screenshots if applicable

Final Tips for Smooth Setup

• Use the official Jiobit charger to avoid battery issues
• Keep the device and phone fully charged during setup
• Enable Background App Refresh and disable battery optimizers for Jiobit
• Set up Safe Places after installation to receive arrival/departure alerts

Final Thoughts

If you’re stuck or unsure during the installation process, this Jiobit setup help guide should get you through it easily. From charging and pairing to permissions and troubleshooting, the steps above will ensure your Jiobit GPS tracker is ready to keep your loved ones safe. And if you ever run into problems, Jiobit’s support team is just a tap away.