The Jiobit GPS tracker is designed to deliver reliable, real-time location updates by using a combination of Bluetooth, Wi-Fi, and cellular networks. However, like any wireless device, it can sometimes face connectivity problems that interrupt performance. If you’re encountering Jiobit connectivity issues, you’re not alone—and most of these problems can be fixed with a few simple steps.

In this article, we’ll guide you through the most common causes of Jiobit connectivity problems and explain how to troubleshoot and restore a strong, stable connection.

Common Jiobit Connectivity Issues

Here are some of the most frequent complaints users report:

• Jiobit won’t connect to the mobile app
• Device appears as “offline” in the app
• Location updates are delayed or missing
• Bluetooth connection drops frequently
• Tracker not switching between Bluetooth, Wi-Fi, and cellular properly
• Sync errors during setup

What Causes Jiobit Connectivity Issues?

Several factors can disrupt Jiobit’s connection:

• Outdated mobile app
• Disabled Bluetooth or Location Services
• Weak cellular or Wi-Fi signal
• Low battery or charging issues
• Software glitches or incorrect setup
• App permission restrictions

How to Troubleshoot Jiobit Connectivity Issues

1. Ensure Your Jiobit App Is Updated

• Go to the App Store (iPhone) or Google Play Store (Android)
• Search for Jiobit and install the latest version
• Older app versions can lead to sync failures or errors

2. Enable All Required Permissions

• Go to your phone’s Settings > Apps > Jiobit
• Make sure the app has access to:
  • Location Services
  • Bluetooth
  • Mobile Data/Background Data
  • Notifications
• Allow Background App Refresh if available

3. Check Bluetooth and Wi-Fi Status

• Ensure Bluetooth is turned ON
• Connect your phone to a stable Wi-Fi or cellular network
• Keep the tracker and phone within 30 feet for reliable Bluetooth pairing

4. Restart Your Jiobit and Phone

• Unplug and replug the tracker if charging
• Restart the Jiobit device and your smartphone
• Reopen the app and check connection status

5. Re-Pair the Jiobit Device

• In the Jiobit app, go to Menu > Devices > Unpair
• Follow the instructions to re-pair the device
• Keep the tracker close to your phone during setup

6. Charge the Device Fully

• A low battery may impact network switching and connectivity
• Use only the original Jiobit charger
• Let it charge for at least 30–60 minutes before testing

When to Contact Jiobit Support

If none of the above steps resolve the issue, reach out to Jiobit technical support for help:

• In the Jiobit app: Go to Help > Contact Support
• Email: Send a message to
• Help Center:

Provide the following information for faster assistance:

• Your Jiobit account email
• The device’s serial number
• Description of the issue
• Any error messages or screenshots
• Steps you’ve already tried

Preventing Future Connectivity Issues

• Always keep your app updated
• Make sure your phone’s Bluetooth and Wi-Fi are working properly
• Avoid placing the tracker in areas with poor cellular coverage
• Clean the charging ports and connectors
• Use original accessories and follow the app’s setup instructions

Final Thoughts

Jiobit connectivity issues can disrupt your ability to track loved ones in real time—but most are easy to fix with the right troubleshooting steps. From checking app permissions to re-pairing the device, this guide helps you restore a stable connection and keep your Jiobit tracker running smoothly. If the problem persists, Jiobit’s customer support is just a message away.